All our pieces are handcrafted and hand cut from scratch. We use our own materials Sterling Silver which does not tarnish, is non allergic and has a unique white gold look finish; and 18ct gold which is a top gold alternative out there Handcrafted to Order check current ETA here. All pieces are also a solid, strong and thick 1.2mm.

Daily Tip:
Try not to bathe or swim in your fine jewelry. Many times the type of water (hard versus soft) can splash and wear the metal jewellery or stain the stone. There are also chemicals like chlorine found in many swimming pools that can turn stones and badly stain metal jewelry.

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ENJOY fast&free shipping services from our UK, US, Australia based offices. Neatie offers free shipping for orders to most of the worldwide countries including UK, US, Australia, Cananda, China, France, Germany, Italy, and all the main EU countries. We are aiming to deliver 90% of our orders to yourdoors within 1 ~ 2 weeks after your payment. This time frame covers the whole handmaking period which is a compliated and time-consuming process of modelling, cutting, engraving and plating etc, and a shipping period. (Please pay attention that every order will be handcrafted by Neatie as artwork and no any machine will be used.) Order delivery are often delayed in busy season like Christmas, but most of them will be reaching you within two weeks. Furthermore a faster delivery service is also available based on a £15 or $20 extra charge.This usually cuts the whole delivery process to within one week as you will be allowed jumped in the queue as premium service. But no exact timeline can be guaranteed by Neatie.

How to make custom order (Personalised Jewellery) 

Simply visit custom order page here:  http://www.neatie.com/DIY-Jewellery

Please select the options on the above page and finish the payment online. That's compulsory before we can start any handmaking process. Please be aware that once we start the handmaking process, refund requests will not be accepted due to the custom made attribute. Therefore, please make sure that you are satisfied with your own design before submitting them to Neatie.com.