About Us

We are a team of passionate jewellery artists dedicated to crafting custom and personalized pieces that are truly one-of-a-kind. With over 20 years of experience, we specialize in transforming your ideas into unique, handcrafted designs. Whether you're looking to engrave a meaningful message, incorporate custom elements, or create something entirely from scratch, Neatie brings your vision to life.

We operate workshops in two key global jewellery hubs:

• UK: 137 Ludgate Hill, London, EC4M 7JN – a vibrant street known for its history in fine jewellery crafting.
• USA: 10685-B Hazelhurst Dr, Houston, TX 77043 – a central location for jewellery artistry and innovation.

Our global network of designers and handmakers allows us to serve customers worldwide with free shipping on all orders, and we’re proud to ensure that every item is created with care, precision, and the highest quality materials. We offer free engravings, designer support, and each order comes beautifully packaged in a free gift box.

At Neatie, we believe that every piece of jewellery should tell a story—your story. Our process is centered around you, the customer, ensuring that each creation reflects your personal style and moments that matter to you. Whether it's a custom necklace, bracelet, ring, or earrings, our artisans meticulously handcraft each design with passion and precision. From the initial concept to the final polish, our goal is to create a piece that will be cherished for a lifetime. With over 6,000 unique styles in our catalog, the possibilities for personalization are endless.

Our commitment to quality craftsmanship goes beyond aesthetics. We use only the finest materials, including sterling silver, gold, rose gold, and premium gemstones, ensuring that every piece not only looks stunning but also stands the test of time. Sustainability is also at the heart of our operations. We make it a priority to source ethical materials and minimize waste in our production process, so you can wear your jewellery with pride, knowing it was created responsibly.

Customer satisfaction is at the core of everything we do. We offer free worldwide shipping, ensuring that your handcrafted piece reaches you no matter where you are. Additionally, our customer service team is available 24/7 to assist with any inquiries, customizations, or support needed during your shopping journey. We also provide a hassle-free return policy to make sure you are completely happy with your order.

We view each piece of jewellery as a collaborative work of art. Whether you’re looking to celebrate a special occasion or create a timeless keepsake, we invite you to explore our collection and experience the joy of personalized design. From our workshops in London and Houston, we are proud to serve a global community of jewellery lovers, bringing your creative visions to life.